BookChem (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, share, and protect your data when you visit our website, and outlines your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Scope of This Policy
This Privacy Policy applies to all users of our website, regardless of location. Specific provisions are included for residents of the European Union (GDPR) and the State of California, USA (CCPA).
2. What Personal Data We Collect
We may collect the following categories of data:
a) Information You Provide Directly:
- Name, email address, phone number, company name, country
- Any message content sent via contact forms or quote requests
b) Information Collected Automatically:
- IP address, device type, browser, location (approximate), and pages visited
- Cookies and analytics data (Google Analytics, etc.)
c) Cookies and Tracking:
We use cookies to enhance your experience. You can opt out via browser settings or cookie consent banners.
3. Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
- Consent (e.g., for newsletter subscriptions or analytics)
- Contractual necessity (e.g., to respond to product inquiries)
- Legal obligations
- Legitimate interests, such as improving our website and services
4. Your Rights under GDPR
If you are located in the European Economic Area (EEA), you have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Ask us to delete your data (“right to be forgotten”).
- Restriction: Request we limit data processing under certain conditions.
- Objection: You can object to processing based on legitimate interests.
- Portability: Receive your data in a structured, machine-readable format.
- Withdraw consent at any time for processing based on consent.
Contact us at: [email protected] to exercise any of the above rights.
5. Your Rights under CCPA (California Residents)
If you are a California resident, you have the right to:
- Know what personal data we collect and how we use it
- Request deletion of your personal data
- Opt-out of sale of your personal information (BookChem does not sell data)
- Non-discrimination: You will not be treated differently for exercising your rights
To exercise your rights, email us at: [email protected]
Include “CCPA Request” in the subject line.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
7. Data Sharing & Transfers
We may share personal data with:
- Authorized internal teams for communication and logistics
- Trusted third-party services (e.g., hosting providers, analytics platforms)
- Legal authorities when required by law
International Transfers: If you are outside China, your data may be transferred and processed in China or other countries where we or our service providers operate. We use appropriate safeguards to protect your data, such as contractual clauses or lawful transfer mechanisms.
8. Security Measures
We use administrative, technical, and physical security safeguards (including HTTPS, access controls, and encryption) to protect your data from unauthorized access, loss, or disclosure.
9. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect data from them.
10. Third-Party Websites
Our site may link to other websites. We are not responsible for their content or privacy practices.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.” Continued use of our website means you accept the revised policy.
12. Contact Us
If you have questions or concerns about this policy or your data rights, please contact us.